Complaints Procedure

We are committed to providing high quality legal advice and client care. In the unlikely event that you are unhappy about any aspect of the service you have received or about our charges, please contact the individual named as having overall responsibility for your matter. This information will be set out in the engagement letter sent to you at the beginning of your matter. We have a procedure in place which details how we handle complaints and can be made available to you.

If you wish to follow up your complaint with the Legal Ombudsman please contact them at: www.legalombudsman.org.uk/helping-the-public